Job Title: Administrative Assistant

Location: Columbia, SC

Reports to: Branch Manager/Administrative Services Manager

Position Purpose: The Administrative Assistant will perform administrative duties for the Columbia Branch Manager and the Administrative Services Manager. The primary goal of this position is to ensure that administrative operations run smoothly for both. The Administrative Assistant’s main duties include answering phones, greeting visitors, scheduling meetings, making travel arrangements and general clerical duties. To be successful in this role, this individual should be professional, proactive, and communicate effectively. Our ideal candidate also has previous experience as an Administrative Assistant and is familiar with office management technologies.

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Duties and Responsibilities:

· Greet visitors

· Answer two incoming phone lines and route the calls to the proper person or take massages

· Order and distribute “welcome swag” to new employees and take new hire photos

· Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands

· Organize and schedule meetings, appointments, and training classes

· Manage catering orders for meetings, training and special events (includes set-up, clean up)

· Coordinate with IT department on all office equipment

· Responsible for ordering office supplies and managing general office inventory

· Ensure conference room/kitchens are stocked with drinks, snacks, coffee, etc…

· Make travel arrangements for management and negotiate room blocks for large groups

· Respond promptly to management queries

· Take meeting minutes

· Suggest more efficient ways to run the office and troubleshoot any malfunctions

· Develop and submit expense reports for management

· Pick up, open, sort and distribute mail, emails and other correspondence as needed

· Support corporate events by assisting with planning, sending invitations, tracking RSVPs, creating nametags, etc.

· Use various software to complete tasks, such as MS Word, Excel, PowerPoint, Outlook

· Log and reconcile office bills and invoices

· Provide general administrative support and any other duties as assigned

Position Requirements:

· 2-3 years proven professional experience as an Administrative Assistant

· Experience in event planning

· Proficient with Microsoft Office

· Experience using online calendars and cloud systems

· Experience using office equipment

· Strong customer service skills, with the desire to go above and beyond for both internal and external customers

· Strong verbal and written communication skills (via phone, email and in-person)

· Experience exercising discretion and confidentiality with sensitive company information

· Excellent organizational skills with an ability to think proactively and prioritize work

· Strong time management skills

Physical Demands:

· Standing: Frequently

· Walking: Frequently

· Sitting: Frequently

· Handling/Fingering: Frequently

· Bending: Frequently

· Pushing/Pulling 12 lbs. or less: Frequently

· Lifting/Carrying 10 lbs. or less: Frequently

· Lifting/Carrying 11-20 lbs.: Occasionally

· Reaching Outward: Occasionally

· Reaching Above Shoulder: Occasionally

· Squatting/Kneeling: Occasionally

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.

EEO Employer/Vets/Disabled

No phone calls or drop-ins, please.

Job Title: Service Sales Representative/Account Executive
Reports to: Director – Sales
FLSA Status: Exempt

Branches: 

• Chesapeake, VA
• Columbia, SC
• Greensboro, NC
• Knoxville, TN
• Roanoke, VA
• Wilmington, NC

Position Purpose:
The role of the Service Sales Representative is to drive new sales for the company in a
professional manner consistent with the company’s integrity and customer-care standards.
Determine needs and provide solutions that solve the customer’s issues and generate a high rate
of referral-based sales.
Employment at Will: Nothing herein is intended to create a contract of
employment or to guarantee employment for a definite duration.

Duties and Responsibilities:
• Present in-person proposals at Customers’ facility
• Perform sales presentations, as outlined in company selling process, using approved
company presentation materials and methods
• Educate potential customers on value
• Refine communication skills and improve customer satisfaction processes
• Keep appointments with customers as scheduled
• Participate in training as requested and needed
• Must demonstrate learning-retention and field-level application of knowledge and skills
attained from all trainings provided
• Transfer all required information / communications after the call based on company
process standards, this includes all pictures of the job and all necessary notes, drawings
etc., to adequately communicate the job to the operations department in order for them
to make the perfect installation; completing required sales reporting; being available to
answer questions that may arise; and returning to completed jobs for quality checks,
plant referral seeds
• Stay in contact with the office and work from the office when not in the field
• Follow company procedures for generating referrals
• Participate in sales meeting
• Represent the company in a professional manner consistent with the company’s integrity
and customer-care standards
• Other duties as assigned

Education & Experience Requirements:
• 5+ years’ experience in sales, preferably HVAC, Construction or Service
• Bachelors Degree (preferably in engineering, math, or the sciences)

Required Knowledge, Skills and Abilities:
• Strong verbal and written communication skills (via phone, email and in-person)
• Excellent organizational skills with an ability to think proactively and prioritize work
• High attention to detail and accuracy
• Professional appearance is a must
• Must be mechanically inclined and possess a strong understanding of the psychology of
sales
• Solid organizational and sales pipeline management skills
• Excellent customer service skills
• Strong time management skills
• Strong problem solving and analytical thinking skills
• Work independently and with team; consistently meet deadlines.
• Demonstrate sound judgment and good decision-making skills
• Must be well organized and a “go-getter”
• Must be comfortable with all levels of people including all levels of clients
• High Energy – able to manage multiple projects in a fast-paced environment
• Ability to work occasional evenings and weekends
• Ability to travel occasionally, with some overnight stays
• Successfully build relationships (including remotely); strong people skills.
• Provide prompt solutions, highly responsive and superior customer service to inquiries
and requests
• Ability to effectively use Excel, Word, Outlook, and basic computer skills or the ability to
learn them quickly
• Ability to effectively lead small teams
• Must possess a valid drivers license

Performance Indicators:

• Frequency of meeting target revenue goals
• % of leads that should be self-generated leads/referrals
• Customer satisfaction level
• Lead Generation processes done consistently
• Proficiency with Company provided technology
• Completeness of sales documentation and paperwork
• Number of jobs sold without error or omissions

Physical Demands:
• While performing the duties of this job, the individual, will be required to visually
inspect all areas of customer sites, this requires the use of step ladders and occasionally
lifting up to 30lbs
• Use of sight, touch and hearing senses will be required including but not limited to close
vision, distance vision, color vision, peripheral vision and sense of touch
• Proper PPE may be required in commercial environments (hard hat, safety glasses, ear
plugs, safety vest, gloves, and occasionally respirators)
• Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat
• Occasional exposure to dusty and confining areas of a commercial space for short
periods of time
• Occasional exposure to loud environments

This job description is intended to provide information regarding the essential functions and
basic duties of this position. It is not intended to be construed as an exhaustive list of all
functions, responsibilities, skills and duties that could be assigned. Additional functions and
requirements may be assigned by management as it deems appropriate. This document does
not constitute a contract and is subject to change at the discretion of Hoffman Mechanical
Solutions.

Job Title: Inside Sales Engineer Status: Full Time, Non-Exempt (Eligible for Overtime)

Reports To: Branch Manager

Location: Raleigh, NC Work Schedule: Monday – Friday 8:00am – 5:00pm

Position Purpose: Assist outside sales engineers in the sales of commercial and industrial HVAC equipment by providing technical inside support. Help sales engineers and customers with price quotations, ordering of equipment, technical information, equipment returns, and expediting orders. Strong emphasis on customer service, technical engineering.

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Hoffman & Hoffman, Inc. is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service.

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.

No phone calls or drop-ins please.

EEO Employer/Vets/Disabled

Job Title: Human Resources Assistant

Reports to: Human Resources Director

FLSA Status: Non-Exempt

Position Purpose: The role of the Human Resources Assistant is to contribute to the day-to-day operations of the Human Resources Team. Some of the areas this role will assist in include new hire orientation, onboarding, benefits, event coordination, company communication, maintaining employee personnel records and updating the HRIS system. This role also provides assistance in other areas of human resources by doing special projects. This position requires an individual that will be passionate about fostering a work environment consistent with the company culture. The Human Resources Assistant must have the ability to work under pressure, demonstrate active listening and exhibit organizational skills. This position requires an individual that is customer oriented with the ability to manage multiple priorities with deadlines while maintaining confidentiality and attention to detail.

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Duties and Responsibilities:

· Coordinate, maintain and generate Human Resources related files, and records.

· Coordinate the pre-hire process including tracking of criminal background checks and pre-employment drug screens.

· Process HR documents such as new hire documents, policy acknowledgement forms and I-9 documentation.

· Act as liaison with Treasury/Payroll, providing information as requested.

· Coordinate and conduct required screenings in accordance with client specific requirements.

· Plan and participate in quarterly New Hire Orientation.

· Act as the first line HR contact for employees on topics of benefits inquiries, policy and procedures, timecard discrepancies and paid time off.

· Process department invoices for payment.

· Maintain Company organizational chart.

· Work with benefits coordinator as needed to assist with employee health and welfare plans.

· Coordinate drafting and distribution of new hire announcements and other notices, including those require by federal, state and local regulations.

· Conduct audits of payroll, benefits, and other HR programs, and recommend corrective actions.

· Post open positions on HRIS and assist with the recruiting process as necessary.

· Ensure the effective utilization of plans related to HR programs and services.

· Ensure legal and ethical compliance with federal, state and local laws

· Assist the Human Resources Director with various research projects and/or special projects.

Position Requirements:

· Associates or Bachelor’s degree with major course work in Human Resource Management

· 2 or more years’ experience working in an office environment, 1 year of Human Resources preferred

· Ability to exercise good judgement and maintain confidentiality in connection with critical and sensitive information, records and reports.

· Strong customer service skills with the desire to go above and beyond for both internal and external customers.

· Must be detail oriented, results oriented and able to embrace and adapt to change, along with the ability to effectively multi-task in a deadline driven atmosphere.

· Strong competency in the MS Office Suite (Outlook, Excel, PowerPoint, Word), experience with Visio is a plus.

· Prior experience with ADP Workforce Now platform preferred.

· Ability to use sound judgement in following and applying appropriate laws, regulations, policies and procedures.

· Demonstrated ability to work proactively, collaboratively and independently.

· Possess integrity and strong work ethic.

· Excellent interpersonal skills with the ability to communicate with all levels of staff and work well independently or on a team.

· Strong verbal, written, analytical and persuasive skills.

· Strong organizational skills and attention to detail.

· Ability to work occasional evenings and weekends.

· Ability to travel occasionally, with some overnight stays.

Physical Demands:

· Standing: Frequently

· Walking: Frequently

· Sitting: Frequently

· Handling/Fingering: Frequently

· Bending: Frequently

· Pushing/Pulling 12 lbs. or less: Occasionally

· Lifting/Carrying 10 lbs. or less: Occasionally

· Lifting/Carrying 11-20 lbs.: Occasionally

· Reaching Outward: Occasionally

· Reaching Above Shoulder: Occasionally

· Squatting/Kneeling: Occasionally

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.

EEO Employer/Vets/Disabled

No phone calls or drop-ins please.

Job Title: Treasury Assistant

Reports to: Treasury Director

Position Purpose: Provides administrative support and coordination to the Treasury Director. Within guidelines, this person performs various administrative duties of a complex and confidential nature while being self-sufficient and well organized.

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Duties and Responsibilities:

Payroll

· Collect payroll information from applicable parties within the Hoffman companies.

· Review data for special payroll circumstances, including multistate payroll, paid time off, and certified payroll, requesting additional information as needed.

· Enter payroll data into the HRIS/payroll system for weekly, biweekly, and monthly payrolls.

· Conduct backup review of payroll data entered by the Treasury Director.

· Prepare and submit 401k reports for each payroll to the third-party administrator.

· Download, review, and distribute payroll reports or details to applicable parties.

· Maintain certified payroll records, including the job list, wage determinations, and contact information.

· Prepare weekly certified payroll reports.

· Prepare information for monthly owner/contractor-controlled insurance program reporting.

· Assist with the auditing of various payroll records as needed.

· Assist the Treasury Director with special payroll projects.

Treasury

· Compile information necessary for bank reconciliations.

· Assist with the card management system, including additions, terminations, replacement cards, PIN changes, research, card limits, problem resolution, and card distribution.

· Assist with information gathering and report generation for various bank programs.

· Assist the Director of Treasury with research, special projects, and/or the implementation of new systems.

Sales Tax

· Compile, organize, and summarize data necessary for sales and use tax filings for multiple states and multiple Hoffman companies.

· File monthly/semiannual/annual returns for multiple companies in multiple states.

· Archive filings, payment confirmations, and backup documents.

· Research tax rates for new locations as needed.

· Distribute sales tax updates to applicable Hoffman employees.

International Projects

· Assist with the collection of information required for foreign work permits.

· Assist the Treasury Director with research related to foreign projects.

Position Requirements:

· Associates Degree in Accounting or related area.

· 3+ years of administrative support experience.

· Ability to exercise good judgement and maintain confidentiality in connection with critical and sensitive information, records and reports.

· Appropriate sense of urgency and adherence to deadlines.

· Strong competency in the MS Office Suite (Outlook, Excel, PowerPoint, Word).

· Prior experience with ADP Workforce Now platform preferred.

· Ability to use sound judgement in following and applying appropriate laws, regulations, policies and procedures.

· Demonstrated ability to work proactively, collaboratively and independently.

· Possess integrity and strong work ethic.

· Excellent interpersonal skills with the ability to communicate with all levels of staff and work well independently or on a team.

· Strong verbal, written, analytical and persuasive skills.

· Strong organizational skills and attention to detail.

Physical Demands

· Standing: Frequently

· Walking: Frequently

· Sitting: Frequently

· Handling/Fingering: Frequently

· Bending: Frequently

· Pushing/Pulling 12 lbs. or less: Occasionally

· Lifting/Carrying 10 lbs. or less: Occasionally

· Lifting/Carrying 11-20 lbs.: Occasionally

· Reaching Outward: Occasionally

· Reaching Above Shoulder: Occasionally

· Squatting/Kneeling: Occasionally

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.

EEO Employer/Vets/Disabled

No phone calls or drop-ins please

JOB TITLE:                   Engineer

STATUS:                      Exempt (Not eligible for overtime)

DEPARTMENT:           Engineering

REPORTS TO:              Operations Supervisor

JOB PURPOSE: Completes design and programming of DDC Systems by creating project design packages and programming data.

 

Essential Duties and Responsibilities:

• ORGANIZES DESIGN PROJECTS by accepting new projects from Engineering Manager; collecting and completing all needed project documentation; understanding project requirements, collaborating with Sales to gain any specific project issues; collaborating with Engineering Manager for proper scheduling.
• PREPARES DESIGN PACKAGES (SUBMITTALS) by completing wiring diagrams, sequence of operation, bill of materials and valve and other needed schedules as required by the project documentation and Division standard practices.
• COORDINATES TURNOVER OF DESIGN PACKAGES TO PROJECT MANAGEMENT by preparing needed project manuals per Division standard practices; transferring any unique project data for installation (i.e. equipment wiring diagrams); reviewing project information with Project Manager.
• ORGANIZES PROGRAMMING PROJECTS by accepting projects from engineering; analyzing programming workload timelines; understanding project requirements, sequence of operation and Alerton system type; conferring and collaborating with other members of programming and Ops management team.
• PREPARES PROGRAMMING PROJECTS by creating DDC programs per Division standard practices; creating full documentation of programming (i.e. gray manual); creating all needed project displays; testing DDC and displays for proper operation; organizing turnover to technicians; following up on work results.
• COORDINATES PROGRAMMING ISSUES DURING CONSTRUCTION by completing needed DDC/display changes per field recommendation or change orders; assisting technicians with commissioning of DDC; making site visits as needed. ENUSURES PROPER SYSTEM OPERABILITY by assisting in an onsite performance verification (“Big Picture Checkout”) with the HBT technician to verify the system is functioning as it was designed.
• ENSURES PROPER SYSTEM OPERABILITY by assisting in an onsite performance verification (“Big Picture Checkout”) with the HBT technician to verify the system is functioning as it was designed.
• COMPLETES DESIGN PACKAGES by accepting project close-out package from Project
  Management; completing needed As-built documentation; archiving design backups per Division standard practice; distributing completed As-built documentation per Division
  standard practice; assisting with turnover to Service department as needed.
• COMPLETES PROGRAMMING PACKAGES by accepting project close-out package from Project
  Management; completing needed As-built DDC documentation; distributing completed As-built DDC
  documentation per Division standard practice; archiving system backups per Division standard practice; assisting with owner training as needed; assisting with turnover to Service department as needed.
• MAINTAINS ALERTON/INDUSTRY TECHNICAL KNOWLEDGE by attending approved educational workshops; reviewing Alerton/industry publications; reviewing Alerton Dealer Intranet; maintaining knowledge on proper electrical and mechanical installation methods; reviewing product specifications and catalogs on project material.
• WILLINGNESS AND ABILITY TO TRAVEL by Cooperating and understanding the importance high profile customers with locations in multiple regions and recognizes a sense of urgency with those needs.

No Phone Calls or Drop-Ins Please.

EEO Employer/Vets/Disabled

Job Title:                             Inside Sales Support

Status:                                  Full Time, Non-Exempt (Eligible for Overtime)

Reports To:                         Branch Manager

Work Schedule:                 Monday – Friday 8:00am – 5:00pm

Location:                             Roanoke, VA

Position Purpose: Assist sales engineers in the sales of commercial and industrial HVAC equipment by providing general inside support. Help sales engineers and customers with price quotations, ordering of equipment, technical information, equipment returns, and expediting orders. Strong emphasis on customer service.

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Hoffman & Hoffman, Inc. is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service.

Essential Duties and Responsibilities:

• Collaborate with sales engineers to understand customer requirements, to promote the sale of company products and to provide sales support.
• Confer with customers and sales engineers to assess HVAC equipment needs and to determine system requirements.
• Keep detailed notes from customer phone calls for record keeping purposes and future reference.
• Complete take-off of HVAC equipment from building plans.
• Develop equipment price quotations/proposals for customers based on customer request or information from sales engineer, present quotation to customer, and upon acceptance of quotation, provide technical document submittals as required.
• Assemble technical documents for submittal package, type equipment schedules and prepare the submittal data for the order correspondent to complete.
• Submit HVAC equipment orders to the manufacturers via online software or typed purchase orders. If equipment needed is in stock at the Hoffman & Hoffman warehouse (consult the stock catalog), place a warehouse order.
• Complete order transmittals including all required information.
• Review manufacturer acknowledgments to ensure correct equipment is listed, and the equipment is correctly priced according to customer order.
• Coordinate all bidder quotes with branch offices. Verify updated pricing and accuracy of quotes received from other sales teams.
• Check the status of equipment orders and coordinate with the manufacturers for shipment.
• Interact with customers to provide information in response to inquiries about products, costs, shipping, etc. and try to resolve any complaints as quickly and efficiently as possible.
• Stay informed on industry news and trends, products, services, competitors and relevant information about existing and emerging technologies, and the latest product-line developments. Attend company training seminars to become familiar with product lines.
• Maintain updated product literature and price lists from various manufacturers. Update manufacturer software as needed.
• Keep accurate and current order logs and update the bid list spreadsheet when needed.
• Maintain quotation and pre-order correspondence files. Keep order correspondent updated on orders.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Knowledge / Experience / Critical Skills:

• Education/Experience – Associate’s Degree in related field and 2-4 years of work experience. Prefer knowledge of commercial/industrial HVAC equipment and ability to read blue prints.
• Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures. Strong attention to detail.
• English Language – Knowledge of the content and structure of the English language including the meaning and spelling of words, rules of composition and grammar.
• Math – Basic to moderate math skills are required (addition, subtraction, multiplication and division)
• Software – Microsoft Windows; Excellent proficiency of Microsoft Word, Excel, and Outlook; Intermediate proficiency in Adobe Acrobat. Strong computer skills are essential as 90% of manufacturer’s software and pricing information is computer based.
• Accuracy – Ability to perform work accurately and thoroughly.
• Communication, Oral – Ability to communicate effectively with others using the spoken word. Talking to others to convey information effectively and clearly.
• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
• Time Management – Ability to utilize the available time to organize and complete work within given deadlines and to take constructive advantage of idle periods.
• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Active Listening – Ability to actively attend to, convey and understand the comments and questions of others. Giving full attention to what other people are saying, taking the time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times. Ability to spend up to 50% of the work day handling business phone calls.
• Relationship Building – Ability to effectively build relationships with customers and coworkers.
• Sales Ability – Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service or idea.

Core Values:

• Customer Service – Effectively and efficiently work to enhance the level of customer satisfaction. Customers are our top priority.
• Attention to detail – Job requires careful attention to detail and thoroughness in completing work tasks.
• Dependability – Being reliable, responsible, dependable, and fulfilling obligations.
• Adaptability and Flexibility – Job requires being open to change. Effective multi-tasking and daily prioritizing of duties are required.
• Establish and Maintain Interpersonal Relationships – Developing constructive and cooperative working relationships with others and maintaining them over time.
• Team Oriented – Job requires working with sales engineers, order correspondents, other sales teams, Parts Department, Warehouse, Accounting Department, manufacturers and customers. Strong emphasis on teamwork.

Physical Demands:

• Standing: Frequently
• Walking: Frequently
• Sitting: Frequently
• Handling/Fingering: Frequently
• Reaching Outward: Frequently
• Bending: Frequently
• Pushing/Pulling 12 lbs. or less: Frequently
• Lifting/Carrying 10 lbs. or less: Frequently
• Lifting/Carrying 11-20 lbs.: Occasionally
• Reaching Above Shoulder: Occasionally
• Squatting/Kneeling: Occasionally

The work environment at Hoffman & Hoffman, Inc. is an open office environment in a controlled atmosphere building.

Job Expectations:

• Arrives at the office promptly at 8:00AM or before and begins to work immediately
• Keeps work area neat and organized
• Does not waste time with excessive socialization
• Does not waste time on excessive personal phone calls (including cellular)
• Does not waste time with excessive personal email or internet browsing
• Observes allotted time for breaks (15 minutes twice a day) and lunch (1 hour)
• Is mindful of others in the work area and respects their need to concentrate
• Does not allow personal interests to displace work activities
• Respects others right to privacy and does not engage in office gossip
• Prior to scheduled time off, completes all work including last-minute incoming mail
• Earns and maintains the confidence of sales engineers, other sales teams, co-workers, manufacturers and customers.
• Displays enthusiasm and desire to get the job done promptly and accurately
• Does not become overly flustered by common, daily activities
• Accepts and learns from constructive criticism
• Focuses on personal performance and leaves performance issues of co-workers to supervisor’s judgment
• Promptly submits timesheets for recent absences
• Be detailed oriented enough to identify order inconsistencies, errors, and omissions

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.

No phone calls or drop-ins please.

EEO Employer/Vets/Disabled

To apply for this position and to see all current openings, please click here to complete our Employment Application and upload your resume

Branches: Asheville, Charleston, Charlotte, Chattanooga, Chesapeake, Columbia, Greensboro, Greenville, Knoxville, Raleigh, Richmond, Roanoke, Wilmington
Hoffman & Hoffman, Inc. offers sales opportunities, which are challenging and rewarding. Our salespeople provide consulting engineers and contractors the tools to select and apply equipment from the industry’s finest manufacturers of mechanical systems. Successful Hoffman & Hoffman, Inc.  salespeople develop relationships and trust with their customers and then retain them by providing superior service.

Salespeople operate out of thirteen (13) branches throughout North Carolina, South Carolina, Virginia and Tennessee. Each sales office is uniquely positioned to service its specific market. Outside salespeople interact directly with our customers while inside sales assistants provide the uninterrupted sales support that our customers deserve.

These positions are based on a corporate sales philosophy of providing each sales person with a diverse group of customers consisting of mechanical and general contractors, mechanical engineers and owners. Our wide offering of equipment and systems insures the proper package is available for specific customers’ needs.

Hoffman & Hoffman’s product lines include industrial heating and air conditioning equipment, airside filtration, laboratory and process air pressurization controls, industrial and commercial energy recovery systems, dehumidification systems, process cooling systems and many air control products.

Our branch sales network offers our salespeople various localities throughout the Carolinas, Virginia and Tennessee in which to live. Hoffman & Hoffman, Inc. offers competitive compensation and benefits including health care, vision, dental, prescription drug coverage, 401K, Flexible Spending Accounts and company stock ownership. We offer long-term stability and growth opportunities to our employees.

No phone calls or drop-ins please.
EEO Employer/Vets/Disabled

To apply for this position and to see all current openings, please click here to complete our Employment Application and upload your resume

JOB TITLE: SALES ENGINEER

BRANCHES: Asheville, Charlotte, Greensboro, Raleigh, Wilmington

JOB SUMMARY:  A Construction/Service Sales Engineer prepares proposals for construction projects by using existing company estimating tools and methodologies to develop cost estimates from project plans and specifications.  Our territory includes North Carolina.  Our customer base includes but is not limited to; data centers, hospital and healthcare facilities, government buildings, school districts, and higher education buildings.

DUTIES AND RESPONSIBILITIES:

• Coordinates with sales force by assuring estimates and proposals are both accurate and timely in order to meet bid deadlines.
• Maintains relationships with subcontractors to ensure timely accurate pricing for construction bids.
• Comply with company standards and procedures by becoming familiar with existing policies, procedures, and methods of work.
• Identifies potential energy savings projects by surveying customer installations for the purpose of evaluating existing HVAC and/or lighting systems.
• Prepares proposal for recommended upgrades by developing detailed capitol cost estimates, estimates of energy savings and developing economic return models.
• Assist in evaluating new products and services by researching products, vendors and industry trends for potential fits with the company’s goals.
• Maintains industry technical knowledge by attending approved educational workshops, reviewing industry publications and websites.

SKILLS AND ABILITIES:

• Knowledge of HVAC DDC Control Theory & Applications and Mechanical systems
• Strong time management and organizational skills
• Strong communications and interactive skills
• Ability to work independently and unsupervised
• Strong ability to multitask
• Above average time management skills
• Proficient in Microsoft Office tools 

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Engineering/Building Construction degree

No phone calls or drop-ins please.
EEO Employer/Vets/Disabled

To apply for this position and to see all current openings, please click here to complete our Employment Application and upload your resume

Job Title: HVAC Service Technician
Status: Full Time, Non-Exempt (Eligible for overtime)
Reports To: Service Manager or Manager of Technical Operations
Work Schedule: Monday – Friday, 8:00am – 5:00pm

Position Purpose: The primary purpose of this position is to provide preventative maintenance, start-up, warranty, and repair services on light commercial and industrial air conditioning equipment. Strong emphasis on customer service. This position may occasionally involve after hour call outs in order to provide emergency repairs.

Hoffman Mechanical Solutions, Inc. is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service.

Essential Duties and Responsibilities:

• Service a variety of HVAC products and equipment and ensure customer satisfaction.
• Read and understand blueprints, equipment manuals, and engineering specifications in order to properly diagnose and repair units.
• Use a variety of hand-tools and specialty equipment typical of the commercial HVAC Service trade.
• Identify, analyze, diagnose, and repair systems and products at customer’s location.
• Survey customer site for properly operating equipment and report any deficiencies found. Provide sales leads to internal associates as necessary.
• Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
• Prepare in advance for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating various trades for on-site work.
• Diagnose/troubleshoot inoperable equipment and develop action plan for repairs and problem resolution.
• Determine replacement parts required, secure materials, and complete repairs on a timely basis. Return any non-used or refundable parts for credit.
• Interact face to face with customers to ensure proper and accurate communications exist.
• Document all work performed by accurately completing field service reports, equipment log sheets, etc.
• Complete and submit all required paperwork on a timely basis.
• Operate and be diligent in properly caring for and maintaining a company vehicle.
• Provide technical support to customers.
• Flexible to work overtime/weekends as necessary in order to meet customer requirements.
• Limited travel required but may include occasional overnight stays.
• Stay informed on industry news and trends, products, services, competitors and relevant information about existing and emerging technologies, and the latest product-line developments. Attend company training seminars to become familiar with product lines.
• Conduct oneself in a professional manner as a positive representative of the company both to the customer and public.

Physical Demands:

• In order to properly perform the duties of this job, the employee is regularly required to stand, use hands in order to finger/grasp/handle/feel, talk, and hear. The employee frequently is required to walk, reach, stoop, kneel, crouch, and/or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. This positions requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• This position requires frequent working outdoors, inside mechanical/equipment rooms, and possible extreme weather conditions. This position is regularly exposed to live voltage, moving mechanical parts, and heavy equipment. Frequent exposure to wet and/or humid conditions, elevated and/or precarious work places, fumes or airborne particles, outside weather conditions, risk of electrical shock and vibration. Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is typically loud.

_{This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc.}

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JOB TITLE: Project Manager
STATUS: Exempt (Not eligible for overtime)

DEPARTMENT: Construction
REPORTS TO: Operations Supervisor
LOCATION: Raleigh, NC

JOB PURPOSE: Completes installations of DDC Systems by organizing and controlling project elements and progress.

ESSENTIAL JOB RESULTS:
• ORGANIZES CONSTRUCTION PROJECTS by accepting new projects from Administration; collecting and completing all needed project documentation; analyzing construction project timelines; understanding project requirements, collaborating with Operation Supervisor on needed commissioning workload timeline; conferring and collaborating with engineering and programming team as needed for proper scheduling.
• HIRES ELECTRICAL SUBCONTRACTORS by reviewing competitive bid information; communicating with Sales as necessary; creating and maintaining proper subcontract documentation; enforcing proper execution of subcontract document.
• DIRECTS ELECTRICAL SUBCONTRACTORS by reviewing project information, subcontract and specifications with subcontractor; communicating project timeline information; prioritizing areas of completion; answering questions to assure proper installation; enforcing proper installation methods; verify completion of project documentation.
• ORDERS PROJECT MATERIAL by completing proper material requisition documents for Part Distribution; selecting and coordinating with the panel builder; scheduling delivery of material with site needs; communicating with customer as to necessary storage of material.
• BILLS CONSTRUCTION PROJECTS by collaborating with Administration for the proper creation of billing; coordinating with customer for needed billing requirements.
• COMMUNICATES PROJECT INFORMATION by communicating as needed with Engineering/Programming, Technicians and Ops Management team as to construction progress; performing periodic jobsite visit; documenting jobsite visits; attending necessary jobsite meetings; updating any project deadline information; advising as to any changes in schedule or change orders; prices and directs change orders as needed.
• COMPLETES CONSTRUCTION PROJECTS by assisting technicians with organizing, prioritizing and scheduling start-up assignments; assisting technicians with coordinating with Engineering/Programming for needed modifications and corrections for DDC and Displays; accepting turnover from Technicians for project close-out; preparing project close-out documentation; transferring needed As-built data to Engineering/Programming; completing Service turnover; completing Owner Training.
• ACHIEVES FINANCIAL OBJECTIVES by collaborating with Ops management team by reviewing monthly job labor cost reports; initiating corrective actions as directed.
• MAINTAINS ALERTON/INDUSTRY TECHNICAL KNOWLEDGE by attending approved educational workshops; reviewing Alerton/industry publications; reviewing Alerton Dealer Intranet; maintaining knowledge on proper electrical and mechanical installation methods; maintaining knowledge of project management issues (i.e. contract negotiation).
• MENTORING LESS SENIOR PROJECT MANAGERS by assisting in the recruiting and training of new employees (as needed); sharing technical knowledge; sharing installation knowledge.
• PROVIDING QUALITY CONTROL OF INSTALLATIONS by complying with and enforcing needed project safety requirements; critiquing and enforcing proper and safe commissioning methods; verifying conformance for proper project commissioning documentation; verifying completion of all project tasks; communicating needed corrections in standards to Ops Management Team.
• CONTRIBUTES TO TEAM EFFORT by leading by example; initiating an open and positive attitude; preparing for and attending job progress review meetings; accomplishing related results as needed.
• WILLINGNESS AND ABILITY TO TRAVEL by Cooperating and understanding the importance high profile customers with locations in multiple regions and recognizes a sense of urgency with those needs.

TO VIEW THE PHYSICAL ASSESSMENT, CLICK HERE.

No phone calls or drop-ins please.
EEO Employer/Vets/Disabled

To apply for this position and to see all current openings, please click here to complete our Employment Application and upload your resume

JOB TITLE: Controls Technician

STATUS: Full Time, Non-Exempt (Eligible for overtime)
DEPARTMENT: Construction
REPORTS TO: Operations Supervisor

JOB PURPOSE: Commissions DDC SYSTEMS by following commissioning procedures and guidelines.

Essential Duties and Responsibilities:

• ORGANIZES COMMISSIONING PROJECTS by accepting projects from project management; analyzing commissioning workload timelines; understanding project requirements, sequence of operation, programming and system type; conferring and collaborating with other members of engineering and programming team.
• DIRECTS ELECTRICAL SUBCONTRACTORS by prioritizing areas of completion; answering questions to assure proper installation; enforcing proper installation methods verifying proper installation.
• COMPLETES COMMISSIONING PROJECTS by organizing, prioritizing and scheduling start-up assignments; coordinating with programming for needed modifications and corrections for DDC and Displays; organizing turnover to Project Manager for project close-out; following up on work results.
• COMMUNICATES PROJECT INFORMATION by updating Project Managers and Construction Coordinator as to construction progress; updating any project deadline information; advising as to any changes in schedule or change orders; logging daily work in a project manual or work diary.
• ACHIEVES FINANCIAL OBJECTIVES by cooperating with Ops management team in reviewing monthly job labor cost reports as needed; initiating corrective actions as directed.
• ENSURES PROPER SYSTEM OPERABILITY by assisting in an onsite performance verification (“Big Picture Checkout”) with the HBT engineer to verify the system is functioning as it was designed.
• MAINTAINS INDUSTRY TECHNICAL KNOWLEDGE by attending approved educational workshops; reviewing industry publications; reviewing Dealer Intranets; maintaining knowledge on proper electrical and mechanical installation methods; reviewing product specifications and catalogs on project material.
• MAINTAINS PROJECT DOCUMENTATION by updating Gray Book for wiring diagrams and sequence changes; maintaining current DDC program and Displays; maintaining project commissioning sheets; collaborating with Project Managers and Programmers to assure that current documentation is accurately and promptly transmitted from the field.
• CONTRIBUTES TO TEAM EFFORT by leading by example; initiating an open and positive attitude; preparing for and attending training meetings; assisting in the training of new employees; sharing technical information with associates; accomplishing related results as needed.
• WILLINGNESS AND ABILITY TO TRAVEL by Cooperating and understanding the importance high profile customers with locations in multiple regions and recognizes a sense of urgency with those needs.

TO VIEW THE PHYSICAL ASSESSMENT, CLICK HERE.

No phone calls or drop-ins please.
EEO Employer/Vets/Disabled

To apply for this position and to see all current openings, please click here to complete our Employment Application and upload your resume